Answered By: Liza Allen
Last Updated: 18 Dec 2017     Views: 96

Illawarra Institute staff cannot reset passwords for OTEN students.  You will need to do one or more of the following:

  • go to the student portal, set up a secret question and then change your password 
  • ring the OTEN Customer Service number (1300362346) and ask to have your password reset 

Failing the above, students can email the WSI Library:

WSIOTENLibraryServices@tafensw.edu.au

They will either reset your password or direct the enquiry to the OTEN co-ordinator.

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