Answered By: Liza Allen
Last Updated: 18 Dec 2017     Views: 107

Illawarra Institute staff cannot reset passwords for OTEN students.  You will need to do one or more of the following:

  • go to the student portal, set up a secret question and then change your password 
  • ring the OTEN Customer Service number (1300362346) and ask to have your password reset 

Failing the above, students can email the WSI Library:

WSIOTENLibraryServices@tafensw.edu.au

They will either reset your password or direct the enquiry to the OTEN co-ordinator.

FAQ Actions

Related Topics

About Ask Us

All questions are answered by TAFE NSW library staff, so we can only answer when we are open.

Need more help? Contact your TAFE Library 

Have feedback?  Fill in this online form


Note: Questions may be added to the public FAQs but your name/email will remain private.