Answered By: Sonia Rahman
Last Updated: 18 Dec 2017     Views: 36

When a teacher or a staff member sends a message to your Moodle account via Moodle (a “Moodle message”), you can access it via Moodle, however a copy of the message should also be sent to the email address in your Moodle account profile (which means that you should receive a copy in your Student Portal email).

When a teacher or staff member sends an email directly to your TAFE student email address, it will only appear in the email account that you can access via the Student Portal (accessed by the Student Login link on the Library website).

It is important to remember that emails sent to your  TAFE student email addresses will never be forwarded to the message section of your Moodle account. Therefore, if you want to see all messages, regardless of how they have been sent, it is best to check your email in the Student Portal which will have both your “Moodle messages” as well as any email sent direct to your TAFE student email address.

You can choose to have TAFE emails and moodle message sent directly to your private email address. Go to the Moodle HELP site and you will find out how to change your email address in your Moodle profile, and set up your TAFE email address to forward all mail to your private email address. 

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